Privacy Policy

1. Introduction Welcome to ENO TOKEN SAPI de CV ("Company," "we," "us," or "our"). This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, platform, and services, including but not limited to the use of ENO Tokens, ENO Network platform services, and Agnes AI.

By accessing or using our services, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please discontinue using our services.

2. Information We Collect We collect the following types of information to provide and improve our services:

a. Personal Information You Provide When you sign up for the ENO Network, use the ENO Token, or participate in any platform activity, we may collect:

  • Contact Information: Name, email address, phone number.

  • Account Information: Wallet addresses, username, password, or other credentials.

  • Communications: Information you provide when contacting us via support or feedback channels.

b. Information Collected Automatically When you interact with our platform, we automatically collect information, including:

  • Device Information: Device type, operating system, IP address, and browser type.

  • Usage Data: Information on how you use the platform, including page interactions, links clicked, and time spent on the platform.

  • Cookies and Tracking: We use cookies and similar tracking technologies to analyze usage patterns, improve performance, and tailor content to your preferences.

c. Blockchain Data Transactions conducted on the ENO Network, including those involving ENO Tokens, are processed on public blockchains (e.g., Ethereum and Arbitrum). Your wallet address and transaction details will be publicly visible on these blockchains, which operate independently of our platform.

3. How We Use Your Information We use your information to:

  • Provide and Improve Services: To enable you to access and use the ENO Network platform and its features, including Agnes AI and the NFT marketplace.

  • Personalize Your Experience: Agnes AI uses your activity data to personalize recommendations, educational content, and other features.

  • Communicate with You: To send you updates, respond to inquiries, provide customer support, and inform you of changes to our policies or platform features.

  • Marketing and Analytics: To conduct data analysis, research, and marketing initiatives aimed at improving platform performance and user engagement.

  • Legal and Compliance: To comply with legal obligations, resolve disputes, and enforce agreements and terms of service.

4. Sharing Your Information We may share your information in the following ways:

a. Third-Party Service Providers We may work with third-party companies to help us operate our platform, process payments, and deliver services. These providers only have access to your information as necessary to perform specific tasks on our behalf and are obligated to protect your data.

b. Legal Requirements We may disclose your personal information if required to do so by law, court order, or government regulation, or to protect the rights, safety, or property of ENO TOKEN, its users, or others.

c. Business Transfers If ENO TOKEN is involved in a merger, acquisition, or asset sale, your information may be transferred to the new owners or controlling entity, subject to the same privacy protections outlined in this policy.

5. Data Security We take the security of your information seriously and implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, use, or disclosure. However, please note that no system is completely secure, and we cannot guarantee the security of your information.

6. Data Retention We will retain your personal information for as long as necessary to provide the services you have requested, comply with legal obligations, resolve disputes, and enforce agreements. We may anonymize and aggregate your data for analytical purposes and retain this aggregated information indefinitely.

7. Your Rights and Choices Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You have the right to request access to the personal information we hold about you.

  • Correction: You may request that we correct any inaccurate or incomplete information.

  • Deletion: You may request the deletion of your personal information under certain circumstances.

  • Opt-Out of Marketing: You may opt out of receiving marketing communications by following the unsubscribe instructions provided in the email or contacting us directly.

8. Cookies and Tracking Technologies We use cookies and similar technologies to track user activity on our platform and improve your experience. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of our services.

9. Children's Privacy Our services are not intended for use by children under the age of 18. We do not knowingly collect personal information from individuals under 18. If we discover that a child under 18 has provided us with personal information, we will promptly delete it.

10. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify users via email or a prominent notice on our platform. Your continued use of our services after changes have been made signifies your acceptance of the revised policy.

11. Contact Us If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at:

  • Company Name: ENO TOKEN SAPI de CV

  • Email: [info@enotoken.io]

  • Website: [www.eno.network]

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